Account support
Need help signing in, changing your password, or accessing your workspace?
support@keep-flip.com →KeepFlip support
Questions about your account, analysis, or listings?
Contact us and include the email address connected to your KeepFlip account so we can help faster.
Analysis questions
Have a question about a profit check, repair recommendation, or resale estimate?
Ask about an analysis →Privacy requests
Need to ask about your personal information, access a copy, or request deletion?
Send a privacy request →Frequently asked questions
Does KeepFlip buy my items?
No. KeepFlip currently provides resale planning, analysis, and listing-preparation tools. You decide whether, where, and how to sell an item.
Are resale estimates guaranteed?
No. Estimates and recommendations are informational only. Actual outcomes depend on condition, demand, timing, platform fees, buyer behavior, and many other factors.
How do I delete an item?
Open the item in the KeepFlip app, choose the delete action on the item details screen, and confirm. For account-level deletion requests, email support.
Why does KeepFlip ask for location?
Location is optional. When you grant permission, KeepFlip can use approximate location data to look for repair providers near you.
Where can I find the Privacy Policy?
You can read the KeepFlip Privacy Policy at any time. It is also available from the app’s Account screen.